1. Delivery Locations
We currently ship within the State of Qatar. GCC and international shipping may be available upon request.
2. Processing Time
Orders are processed within 1–2 business days (excluding weekends and public holidays).
3. Delivery Time
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Doha: 1–3 business days
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Outside Doha: 2–4 business days
Delivery times may vary during peak seasons.
4. Shipping Fees
Shipping costs are calculated at checkout. Free shipping may apply for orders above 100$.
5. Order Tracking
Once shipped, customers will receive tracking details via SMS or email.
Return Policy
We want you to be fully satisfied with your purchase.
1. Return Window
Returns are accepted within 7 days of receiving your order.
2. Conditions for Return
Items must:
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Be unused and unworn
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Be in original packaging
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Have original tags attached
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Not be damaged or altered
For hygiene reasons, certain items (e.g., undergarments) may not be eligible for return.
3. Non-Returnable Items
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Final sale items
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Gift cards
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Customized products
4. Refunds
Once approved, refunds will be processed within 7–14 business days to the original payment method.
5. Exchanges
Exchanges are subject to stock availability.
To initiate a return, contact:
📧 Narsiick.help@hotmail.com